Legal

Privacy Policy

This Privacy Policy explains how Walmersley ("we", "us", "our") collects, uses, discloses, and safeguards information in connection with our dashboard and related services (the "Service"). This is a general template provided for informational purposes and should be reviewed and adapted to reflect your actual data practices and applicable legal requirements before use.

Last updated: [Insert Date]

1. Information We Collect

We may collect the following categories of information when you use the Service:

• Account information: name, email address, company name, and login credentials provided when you register for an account.
• Usage data: information about how you interact with the dashboard, including features accessed, session duration, and configuration preferences.
• Technical data: IP address, browser type, device identifiers, and operating system, collected automatically through standard web logging.
• Communications: information you provide when contacting us for support, feedback, or inquiries.
• Third-party exchange data: where you connect external accounts or data sources to the Service, we process the data necessary to display and consolidate that information within your dashboard.

2. How We Use Information

We use collected information for purposes that may include:

• Providing, maintaining, and improving the Service and its features.
• Authenticating users and securing accounts.
• Responding to support requests and communicating with you about your account.
• Analysing usage trends to inform product development.
• Complying with legal obligations and enforcing our Terms of Service.

3. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: performance of a contract with you, our legitimate interests in operating and improving the Service, your consent, or compliance with a legal obligation.

4. Sharing of Information

We do not sell personal information. We may share information in limited circumstances, including:

• With service providers who support hosting, analytics, or customer support functions, under appropriate confidentiality obligations.
• To comply with applicable law, regulation, legal process, or governmental request.
• In connection with a merger, acquisition, or sale of assets, subject to continued protection of your information.
• With your consent or at your direction.

5. Data Retention

We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and the purpose for which it was collected.

6. Data Security

We implement reasonable technical and organisational measures designed to protect information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to maintain sessions, remember preferences, and understand usage patterns. You can typically control cookies through your browser settings, though disabling certain cookies may affect the functionality of the Service.

8. International Data Transfers

If you access the Service from outside the jurisdiction in which our servers or service providers are located, your information may be transferred across international borders. Where required, we take steps intended to ensure such transfers comply with applicable data protection requirements.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal exceptions.
• Object to or restrict certain processing activities.
• Request a copy of your information in a portable format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to your request.

10. Children's Privacy

The Service is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Third-Party Links

The Service may contain links to third-party websites or integrations with external exchange platforms. We are not responsible for the privacy practices of these third parties, and we encourage you to review their respective privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy on this page with an updated "Last updated" date. Continued use of the Service after changes become effective constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via our Contact page.